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FREE GROUND SHIPPING ON ORDERS OVER $199
FOR PRINTS Shipping times range from 3-7 business days. You will receive a tracking number as soon as your order has been shipped.
|Order type||Production Time||Standard Shipping||2 Day Shipping||Next Day Shipping|
|Paper or Canvas (print only)||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Acrylic or Metal (print only)||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Print & Frame Presentations||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Custom Canvas Art||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
* Business Days are Mon. - Fri from 9:00AM - 6:00PM EST. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 5:00PM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
HOW MUCH DOES THE SHIPPING COST?
Ground Shipping within the USA is currently FREE, until June 30, 2020.
The shipping price is calculated based on weight coefficient of each item. Shipping outside of USA, please see International Shipping Policy below.
FOR ORIGINALS & LIMITED EDITIONS
Shipping times range from 5-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight.
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
We are currently facing a 7 business day delay on standard production and shipping for most of our orders. Our team is diligently working to get orders out. We are working as efficiently as possible while following required guidelines to ensure the safety of our workers.
Yes. Items will be shipped FedEx, please contact us for a shipping quote after adding your prints to your cart.
We are not responsible for duties and taxes required for international shipping.
We do our best to ensure that your prints are packaged carefully and arrive to you safely at your destination.
We will provide a no charge replacement for any orders damaged in shipping.
If your package arrives damaged, please keep all packaging and contact firstname.lastname@example.org for instructions, after doing the following:
* There’s a 25% restocking fee that is applied for any order canceled or exchanged.
Unless your order has already gone into production you can cancel it. Please contact email@example.com as soon as possible if you need to cancel your order. There will be a 25% restocking fee if your order is in production.
For a refund or replacement, please email firstname.lastname@example.org
You can reach out at any time by email at email@example.com
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Prints or products that are archival will be stated in the product description. All Limited Edition Prints are printed on archival rag papers, using pigment inks, as well as signed and numbered in pencil. Matting and framing are done so with archival matte board and hinging tape.
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